“I started using Rakuten (it was Ebates then) in 2001. I am transitioning to the CashBack program here. I made a couple of purchases through the site and didn't see the cash in the system. I was happy that Paula was able to get a quick answer for me. It's not that simple with Rakuten and if your rebate doesn't show up quickly it is just your "tough luck" since there are no "live specialists" there.!”

Laura W.

“I had a great experience calling the identity theft customer service. I received a letter that someone had filed unemployment benefits in my name. When I called, they were amazing. The advocate on the phone helped me register and established fraud alerts with all the credit bureaus. Now that she is my assigned advocate, I can contact her anytime there is an issue. With everything that is going on in the world today, I cannot stress how important this service is!”

Amber L.

“I just wanted to say thank you for all your help! I usually end up feeling angry and taken advantage of in exchanges like this, but you made me feel heard, and like an important customer! You singlehandedly changed my perception and I hope your company recognizes what an asset you are!”

Laura S.

“Just found out our rate went down by $700.00… Oh my word!!!!! That's amazing!! Thank you so much! How did that happen?!!”

Michelle D.

“Dee YOU are awesome. Thank you. Xoxoxo”

Susan B.

“Very professional, not overly rushed. Good service.”

Janice E.

“Jody first just want to thank you again for being such a HUGE help in our time of need— you have no idea the relief that you gave me when you emailed that everything had been taken care of for us Ray ended up being in the hospital for several days We also appreciate the follow up to let us know about the refund! You are a treasure! Thank you for your awesome service and care! Blessings,”

Tami R.

“Hello, here is my receipt for your July 25% cash back up to $25 through ticket express. This is a great offer and I love that my membership program does this! Thank you.”

Kim L.

“Perry is so helpful I cannot even begin to say. He is so knowledgeable with every aspect of travel, cruise, plane, etc. He looks until he gets us the best deal. Thank you, Perry, for giving us so much expertise service. You cannot be beat.”

Robert F.

“Yes, I would love to exercise Option 3 and again thanks for your help. I love being a member of this membership program!”

Joyce W.

“With your help, we were able to ensure we had a rental car for our trip to Miami in April despite the rental car shortage.”

Larry E.

“My Recovery Advocate was outstanding. I have already recommended your company to others.”

Milton S.

“I really appreciate that you said you would follow up and you did - you are wonderful!”

Stacy L.

“You rock!! Thanks so much Perry, take care! It was always a pleasure working with you!”

Jess C.

“You were extremely helpful and friendly…..a breath of fresh air….thank you….”

Frank S.

“My specialist is thoroughly familiar with products, great program!”

Lynne N.

“Thank you! Once again you have provided exceptional service!”

Jen R.

“Thank you for your wonderful welcome!! This is great news, as we plan to visit family in June - and will be using VRBO!! What an incredible benefit for us! We are so excited to find all the ways to use the benefits, thank you!”

Stacy L.

“My specialist was amazing!! She communicated with me through the whole process and even stayed a few minutes late to book the perfect flight!! Best experience ever with travel!”

Megan G.

“I would highly recommend your services to folks based on the experience that I was provided by my specialist. She was professional and provided service above and beyond my expectations. Not only did she assist me with my travel itinerary, but she provided me with benefit information that I had no idea of. I felt that my need was truly valued by her. It is certainly an asset to any company to have someone who represents a genuine desire to go the extra mile. Thank you for all you did. You are certainly deserving of more than just a scorecard.”

Kristin C.

“You have helped us several times in the last few years. You are so helpful and personable. Because of you I would recommend my membership program to anyone!! Thanks again.”

Susan M.

“Perfectly. You are amazing Perry and I thank you for all of your help!”

Connie G.

“Dee has assisted me many times with my flight orders. She always spends the extra time to ensure that I receive the best value. Thank you, Dee, for being so professional and helpful!”

Linda H.

“I continue to be highly satisfied and impressed with this membership! I appreciate the benefits of this program. I especially appreciate that when I call, I am greeted by a friendly voice of a LIVE person.”

Laura W.

“You’re rating from me was highly rated. I didn’t even care about the saving coupon. Thank you again for going above and beyond my needs for a hotel. You are a true asset to My Membership Program!”

Brenda W.

“When I thanked her for transferring me, she always says, "You're welcome." I realize that may seem insignificant, but it is refreshing.”

Laura W.

“As always, Paula was very helpful and friendly! I always appreciate that a live person answers my call. I always ask specifically for Paula because I have been working with her for 20ish years now. She knows the program well and alerts me to new features of the program. On her recommendation, I have begun using the CashBack program. I continue to appreciate the benefits of my membership program more and more.”

Laura W.

“I wanted to take minute to let you know how much I appreciate my Specialist, she has helped me for several years with our vacations plans her service and kindness is outstanding!”

Kristy N.

“Scott, thanks again for your outstanding, and much appreciated, efforts …It's great to know that my membership program, and you specifically, have been such a great resource leading up to our family adventure - which is so very close now!”

Matt B.

“I love this membership and being able to save $ and use the discounts.”

Andrea O.

“Hello! Well, we got back last week from our trip to California, tired but happy. To say it was wonderful would be an understatement. I wanted to thank you for everything you did to make our visit even more magical. Below are a few pictures of the fun.”

Toni R.

“Thank you!! Woohoo! I love getting paid to shop… I may get enough cash back to go buy the sweatshirt I wanted.. and I still need to order curtains.”

Melanie T.

“My specialist was great. She even called out the hotel recommended for our wedding party that told the Bride it was a special rate, but it was their regular rate that weekend. She was the best!”

Danika H.

“Just wanted to compliment my specialist for an outstanding job taking care of my travel concerns. It is a pleasure working with someone that really cares about what she does”

Robert R.

“I ask for Dee because she is so knowledgeable, kind and patient. I recommend My membership program, but especially Dee.”

RuthAnn B.

“Stellar service received from Karel! Unexpected email with a lower price to follow up my car rental that I booked through your website; wow is all I can say. Thank you taking time to look out for us! Great job!”

Jen D.

“Thank you so much for doing the extra work to get my credit reinstated. I will be using it before October and will book through my membership program. I appreciate all the wonderful helpful people with this membership program. Hope you have a wonderful weekend.”

Janet M.

“Thank you so much Karel! You always come through for me!!!”

Ann H.

“This service is extremely helpful, and my Advocate handled the necessary steps to resolve my identity theft event.”

Alice B.

“Perry is AWESOME!!! He is so helpful with questions, and he possesses a wealth of knowledge on how to book cruises and excursions, etc. I will use his services for a long time!”

Steve W.

“This membership combines the best of technology and good customer service. I can order gift cards for immediate delivery via email and book hotel reservations through the site but still have easy access to caring people when I need it.”

Laura W.

“I really enjoy this program. I have watched my mom save money for several years. Now I have my own account. I have used the travel benefits a couple of times. I try to participate in the Wal-Mart and Amazon cards each month.”

Megan D.

“I really appreciate your help with this request for purchasing our gift cards. This made my life A LOT easier!”

Amanda G.

“Karel is a credit to the company, very nice and patient. On more than one occasion, I appreciate his service.”

Bernadette B.

“That's awesome! I really appreciate the quick response and going above and beyond my expectations. Thank you so much!”

Ethan W.

“Thanks for booking the car rental! My wife Amy may touch base to see about excursions while we are there that you might recommend or have connections with. Love using GenGold. You guys are always on top of things!”

Jeff V.

“Just wanted to pass along the great service I have gotten this week from Raquel. She has helped me with two trips, a weekend getaway to Colorado this weekend (spur of the moment) and a week trip to Tampa area in February. She is really good, and I may try to hire her and convince her to move to KY and teach our folks the membership program way! Lol. It’s Always good to know that your people are doing things well and she has been spot on for me!”

Jason J.

“U done right I had money in the account glad you sent through thank u so much 4 everything I will send u pics I get back”

Tim V.