Good As Gold Guarantee
What is the Good As Gold Guarantee?
It's really quite simple: We're committed to bringing you the lowest prices,
all the time. So if you’ve requested a travel quote from us and you find
a better price for the exact trip, we'll double the difference—up to
$100 in addition to your cash rebate!
What does the Good As Gold Guarantee apply to?
Everything we offer: flights, hotels, vacations, cruises and rental cars.
How do I take advantage of the Good As Gold Guarantee?
Just call us the same day of your travel request and tell our specialist
where you found the lower price.
Wow, this sounds great! Why are you doing this?
We believe that our members are as “Good As Gold” and should be treated
that way! This is just one way to express our commitment to providing
you and your family members with value and service that is second to
none!!Other restrictions apply.
- The Good As Gold Guarantee is available to members who have requested
travel quotes directly from one of our Travel Specialists.
- If you find a lower rate from a travel agency or on a US-based
website the same day of your initial request, and we verify that your
request qualifies for the Good As Gold Guarantee, we will match that
rate, and we will double the difference up to $100.
- The Good As Gold Guarantee is available only for exact itinerary
matches, including, without limitation, specific carrier or provider
(including class of service), hotel (including room type), ship and cabin
category, rental car company and vehicle class, applicable refund policy,
and the exact same dates and times of travel or service as booked through
our company. The Good As Gold Guarantee is not available for airfare
bookings, where the lower airfare is part of a package (for example,
within an air plus hotel package). The Good As Gold Guarantee is not
available for bookings on websites where the carrier, property, rental
car company, itinerary or similar booking details are unknown until after
purchase.
- The Good As Gold Guarantee applies only to prices both advertised
and available to the general public. Without limitation, this does not
include corporate discounts or rates; group, charter, rewards program,
incentive, meeting, convention, consolidator or interline prices; or
prices available only by using a coupon or other promotion not offered
to the general public. The lower rate may not come from a website where
you call to get the rate, or from an e-mail that you received. The rate
must be displayed on a US-based website that is available to the general
public and must be quoted and booked in US dollars (and without reference
to currency converters).
- You must meet all requirements imposed on the lower price (if any),
including, without limitation, residency, regional and age-related requirements.
- The Good As Gold Guarantee applies to the base cost of requested
travel for car rental and hotel reservations, as quoted by our Travel
Specialist, without taxes and fees. The Good As Gold Guarantee includes
the quotation of taxes and fees on other requests, such as air, air +
hotel, air + hotel + car, air + car, and hotel + car packages.
- For cruises, the Good As Gold Guarantee applies only to the cost
of the cruise, including port charges. Additional items, such as air
or land components, insurance, the Cruise Protection Plan, shipboard
credits, transfers, pre- or post-cruise hotel stays, onboard amenities,
gift cards/certificates, cash back and/or dollars off are not eligible.
Taxes and fees are not included. To qualify for the Good As Gold Guarantee
on a cruise booking, you must have either paid for the booking in full
or paid a deposit on it.
- You must contact us the same day of your travel request to determine
if you are eligible for a discount or refund. The lower rate must be
available for booking at the time you contact us, as determined by our
Travel Specialists. For stand alone car rental and non-prepaid hotel
bookings, our Travel Specialists will instruct you to mail a copy of
your car or hotel receipt within thirty (30) days after you have completed
the rental or hotel stay.
- All requests, including receipts, are subject to our verification.
Decisions are final, and, by submitting a request, you fully and unconditionally
agree that you are bound by them. Generations Travel will not accept
screenshots or other purported evidence of a lower price. Nor will Generations
Travel verify any request that it believes, in its sole discretion, is
the result of a printing or other error or is made in bad faith.
- Verified requests will receive the additional funds along with
their corresponding rebate, within 30 - 45 days of travel completion.
Limit: one (1) credit per member transaction.
- Generations Travel reserves the right in its sole discretion to
modify or discontinue the Good As Gold Guarantee or to restrict its availability
to any person, at any time, for any or no reason, and without prior notice
or liability to you. Generations Travel failure to enforce any provision
of these Terms & Conditions shall not constitute a waiver of that
provision.